FAQ – Towing & Roadside Assistance

Our average response time in Gilbert is 30-45 minutes, depending on traffic and location. We dispatch the closest available truck to your location immediately. For emergencies on major roads like the Loop 202 or US-60, response times are often faster.

Towing costs vary based on distance, vehicle type, and time of day. Light-duty towing within Gilbert typically starts around $75-$150. We provide upfront pricing before we dispatch — no hidden fees. Call 480-418-9206 for a free quote.

Yes! Tow Gilbert provides 24/7 emergency towing and roadside assistance, 365 days a year — including holidays and weekends. Day or night, we are ready to help.

We tow all vehicle types: cars, trucks, SUVs, motorcycles, RVs, luxury and exotic vehicles, electric vehicles, and heavy-duty commercial vehicles. Our fleet includes flatbed trucks, wheel-lift trucks, and heavy-duty wreckers to handle any situation.

Yes. Our flatbed trucks are ideal for luxury vehicles, exotic cars, EVs, lowered vehicles, and all-wheel-drive vehicles. Flatbed towing keeps all four wheels off the ground, preventing any drivetrain damage during transport.

Absolutely. We are trained and equipped for EV towing. Electric vehicles require flatbed transport to avoid damaging the electric motor. We follow manufacturer guidelines for safe EV handling.

Stay safe and call us at 480-418-9206. Our trained technicians can unlock most vehicle makes and models without damage. Do not attempt to break in yourself — you could trigger the alarm or damage the lock mechanism.

Yes! Our roadside services include car lockout assistance, battery jump starts, flat tire changes, fuel delivery, and winch-out recovery. We handle everything so you can get back on the road fast.

We accept cash, all major credit cards, and debit cards. Payment is collected after service is completed. We provide a receipt for your records and insurance claims.

Yes — we will tow your vehicle to any destination you choose, whether it is your preferred mechanic, a dealership, or your home. Just let our dispatcher know when you call.

Yes. We provide accident recovery towing 24/7. We work with law enforcement and can tow your vehicle from the accident scene to a secure lot, your preferred repair shop, or any other location. We also handle debris cleanup.

We serve the entire East Valley including Mesa, Chandler, Tempe, Scottsdale, Queen Creek, and Phoenix. Our drivers know every road, highway, and neighborhood in Maricopa County.

Yes, Tow Gilbert is fully licensed and insured to provide towing and roadside assistance services throughout Arizona. Your vehicle is protected from the moment we hook up until delivery at your chosen destination.

Yes. We have specialized motorcycle towing equipment to transport your bike safely without scratches or damage. Our drivers are experienced in securing motorcycles of all sizes, from sport bikes to cruisers.

No problem. We have trucks equipped for tight spaces and parking structures. Let our dispatcher know the situation when you call and we will send the right truck for the job.

Yes. While most of our calls are local, we also handle long-distance towing throughout Arizona. Call us for a quote on any distance — we will give you a fair upfront price.

A winch-out is when your vehicle is stuck and needs to be pulled free — whether from a ditch, mud, sand, or a construction area. We use heavy-duty winch equipment to safely extract your vehicle without causing additional damage.

Ideally yes, as we need your authorization and to confirm the destination. However, if you cannot be present (like an accident scene), we can coordinate with law enforcement or a designated representative. Call us to discuss your specific situation.